Our Story
At launchora, we blend timeless black, white, and gold to craft fashion that feels personal and empowering.
Shipping Policy
Thank you for shopping with us! We are dedicated to delivering your items as quickly and securely as possible. Please review our shipping policy below to understand how your order is processed and delivered.
Order Processing Times
Processing Time: All orders are processed within 10-15 business days (excluding weekends and holidays) after receiving your order confirmation email.
You will receive another notification when your order has shipped.
Shipping Estimates & Delivery Times
Because we work directly with global suppliers to bring you the best prices, your items may ship from different warehouses across the world.
Standard Shipping: Estimated delivery time is 10–15 business days after the order has been processed.
Peak Seasons: During high-demand periods (such as holidays or major sales), delivery times may take slightly longer (up to 20 business days). We appreciate your patience!
Note: If you order multiple items, they may arrive in separate packages at slightly different times, as different suppliers may fulfill different parts of your order.
Shipping Rates
Standard Shipping: We offer flat-rate shipping of $4.99 on all orders.
Free Shipping: We are happy to offer Free Standard Shipping on all orders over $50.00.
Shipping Tracking
Once your package has shipped, we will send you a shipment confirmation email containing your tracking number(s).
Tracking information usually updates within 2–5 business days of shipment.
You can track your order directly on our website via our order tracking page.
Customs, Duties, and Taxes
Please note that international shipments may be subject to import duties, taxes, or customs fees once the package reaches your destination country.
Launchora is not responsible for any customs and taxes applied to your order.
All fees imposed during or after shipping are the sole responsibility of the customer (tariffs, taxes, etc.).
Incorrect Address Disclaimer
It is the buyer’s responsibility to ensure that the shipping address entered is correct. We do our best to speed up processing and shipping times, so there is a very small window to change or cancel an order.
If you believe you have provided an incorrect shipping address, please contact us immediately at customersupport@launchora.store.
Lost or Damaged Packages
If your order arrives damaged, or if your tracking information states that your package was delivered but you haven’t received it, please contact our support team at customersupport@launchora.store within 7 days of the delivery date. We will work with the carrier to resolve the issue or arrange a replacement for you.